‎Moving and Leaving Old System for New Owners | SimpliSafe Help Center

Sunday, September 27th, 2020 10:13 PM

Moving and Leaving Old System for New Owners

Community Admin


491 Messages

2 years ago

Hi @jjaicks,

There are a couple of ways that this can be done. The first way would be to call our Support Team on the phone to have them deactivate service to your older SimpliSafe system. Once they have done that, you can easily activate the new SimpliSafe system through your Online Account by clicking on the activate new service button and following the steps from there.

The second way to achieve your goal would be to transfer your existing service from your older SimpliSafe system to your newer one. With an actively monitored account, this can be achieved by clicking on that same activate new service button and then choosing the Transfer Monitoring option. After doing that you can update your address through the Monitoring tab on your account.

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