
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Moving and Leaving Old System for New Owners
Question
•
Updated
2 years ago
1.1K
1
0
0
Responses

New to the Community? Get started by reading our Welcome Post.
Related Conversations
Was this post helpful?
How can we improve?
simplisafe_admin
Community Admin
•
491 Messages
2 years ago
There are a couple of ways that this can be done. The first way would be to call our Support Team on the phone to have them deactivate service to your older SimpliSafe system. Once they have done that, you can easily activate the new SimpliSafe system through your Online Account by clicking on the activate new service button and following the steps from there.
The second way to achieve your goal would be to transfer your existing service from your older SimpliSafe system to your newer one. With an actively monitored account, this can be achieved by clicking on that same activate new service button and then choosing the Transfer Monitoring option. After doing that you can update your address through the Monitoring tab on your account.
SimpliSafe Social Team
SimpliSafe Home Security
0
0