‎Moving and Leaving Old System for New Owners | SimpliSafe Support Home
 
J

Sunday, September 27th, 2020 10:13 PM

Moving and Leaving Old System for New Owners

We are selling our house and leaving the older SimpliSafe system for the new owners and have bought a new SimpliSafe system for our new house.  I have some questions:

1.  Can we keep our current account or do I need to cancel it and start over?
2.  If we CAN keep our current account, do I simply remove all the old devices and then add the new devices?
3.  If we CAN keep our current account, how do I change the address that shows up on our account to our new address?
4.  Is there anything that I am missing that I need to do?

Any help would be greatly appreciated.
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