2 Messages
Loud beeps in the middle of the night
Just now around 4am my base station went off in loud high pitched noises that didn’t sound like the regular alarm. Of course my wife was frantic and I took the shotgun around the house to inspect all the doors. Any clue what this was? The sound lasted around a minute probably.
Official Solution
davey_d
Community Admin
•
5.6K Messages
2 years ago
Hi @jmtrimble ,
If there had been an alarm event from your system, you'd see it in the Timeline event log on your online account.
Do you see anything in your log that might be that?
It could also come from a different device - like if you had a Smoke or Carbon Monoxide alarm. Though if you had SimpliSafe Smoke or CO Detectors, you'd see events on your Timeline for those alarms too.
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jmtrimble
2 Messages
2 years ago
That’s the strange thing. There was no event log. Any other explanation? Being woken up at 4am with an alarm makes it pretty difficult to get back to sleep so I’d like to prevent it from happening again.
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rtmailoffice
1 Message
1 year ago
the same thing is happening to me. Mine goes off at 12am every night for only one minute. It beeps slowly then fast then stops. It is coming from the simplisafe system.
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Nwarm
1 Message
1 year ago
This is happening to us too. It wakes me up in a panic, i know it is coming from our first floor but cannot tell where. I had my husband buy additional carbon monoxide detectors yesterday because we thought it could be that.
Last night it was 4 beeps at 1:30 then 1 beep probably around 3:15 right when I had fallen back asleep. The base station has also been stuttering when we turn the simply safe on. It typically says “simply safe on, home” and it’s only been getting part of the way through that.
There are no events recorded in the app timeline.
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