‎Key Pads | SimpliSafe Support Home
 
marvic1's profile

Wednesday, March 10th, 2021 7:22 PM

Key Pads

How many Key Pads will a one (1) Base SimpliSafe system accept?

Community Admin

 • 

566 Messages

4 years ago

Hi @Marvic1,

There isn't a limit on the number of Keypads that can be paired to an All-New SimpliSafe system. There is, however, a limit of 100 on the total number of devices (Entry Sensors, Motion Sensors, Smart Locks, etc.) that can be paired to a system at a time.

SimpliSafe Social Team
SimpliSafe Home Security

3 Messages

My keypad has quit working even with new batteries.  How do I order a new one?

This reply has been converted into a post

15 Messages

4 years ago

Thank you for the rapid reply.
The reason I asked is that I bought a NEW keyboard on eBay to add to my system.
I have Keypads at my front and back doors, wanted to add one to the bedroom, so I would be able to arm and disarm from there...
This new keypad continues to show on the "Keypad Not Connected
Press any key to try and reconnect to the Base Station'
Is there another process I can try in order for the new keypad to function like the other two?

2.2K Messages

4 years ago

ebay is not a good source of reliable SS parts.

1.3K Messages

4 years ago

Is it the right keypad for the system? AFAIK, SS2 keypad will not work with SS3 and vice versa.

Community Admin

 • 

566 Messages

4 years ago

Hi @Marvic1,

Have you made sure to pair the new Keypad to your Base Station? Since you already have a few Keypads, you can easily pair the new Keypad using one of your others. To do so, on one of your working Keypads, press the menu button -> Enter your Master PIN -> Setup and Naming. Once in Setup and Naming press a button on the new Keypad and it should pair properly. If you are still having issues, make sure, as whoaru99 mentioned, that this is a Keypad for the All-New SimpliSafe system. Keypads for the new system will have model number SSKP3 on the back.

SimpliSafe Social Team
SimpliSafe Home Security

15 Messages

4 years ago

Thank you guys, especially The SimpliSafe Social Team.
Yes the NEW Key Pad is the SSKP3 model.
The instruction that the SimpliSave team gave me worked and Key Pad is online.
Again, thank you...

1 Message

2 years ago

How can I buy an extra keypad from System 2?

This comment has been converted into a post
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.