@marvic1 the Keypad has a feature call Power Savings, which automatically activates the backlight only when it detects a person nearby. The proximity sensor works similar to a Motion Sensor in that it's really looking for sources of heat moving around in the room. So yours could be picking up something in view - like if it was set up in your bedroom, it could be detecting you!
Other users note above how to toggle the Power Savings feature, so that the backlight comes on only when you press a key.
@ c5dave is it only when you get near it or even when far away? You may want to try turning on power saving (keypad will only light up when you press a key). If it still happens, defective and SS will replace at nc under the 3 year warranty.
^ to change power-saving setting from your keypad, here's the comment from our forum member Sevensiamesecats, from about a month ago:
"Press "menu", enter MASTER PIN and get a menu. scroll up to "devices" and press "open" (right edge). scroll down to the keypad you want to change and press the right edge to select. Scroll down two to "Power Savings". Press "on" (right edge)".
My keypad is also randomly lighting up at night, as if someone had touched it but there’s no one there. I can see it from across the room when I’m in bed and it freaks me the hell out. Why does it do this?
Accepted Solution
davey_d
Community Admin
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5.6K Messages
2 years ago
@marvic1 the Keypad has a feature call Power Savings, which automatically activates the backlight only when it detects a person nearby. The proximity sensor works similar to a Motion Sensor in that it's really looking for sources of heat moving around in the room. So yours could be picking up something in view - like if it was set up in your bedroom, it could be detecting you!
Other users note above how to toggle the Power Savings feature, so that the backlight comes on only when you press a key.
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captain11
Captain
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6K Messages
4 years ago
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hhwongemail
1 Message
4 years ago
This is happening to me also. From across the room, I have seen the keypad light up.
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coltmaster1
2.8K Messages
4 years ago
"Press "menu", enter MASTER PIN and get a menu. scroll up to "devices" and press "open" (right edge). scroll down to the keypad you want to change and press the right edge to select. Scroll down two to "Power Savings". Press "on" (right edge)".
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moygore46
1 Message
3 years ago
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captain11
Captain
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6K Messages
3 years ago
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marvic1
15 Messages
2 years ago
WHY, does the Key Pad lights turn on in the middle of the night, sometimes more than twice a night?
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JuliaLiz
1 Message
2 years ago
My keypad is also randomly lighting up at night, as if someone had touched it but there’s no one there. I can see it from across the room when I’m in bed and it freaks me the hell out. Why does it do this?
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