‎Equipment compatibility SS2 to Gen 3 | SimpliSafe Support Home
PJBrewer's profile

Saturday, March 25th, 2023 8:00 PM

Equipment compatibility SS2 to Gen 3

I currently have the SS2 system. Do I need to replace all my sensors when upgrading to Gen 3?

Community Admin


2.9K Messages

1 year ago

Hi @PJBrewer, 

Gen 3 uses a different method of communication, so we could add important features like more secure communication and extended range. Unfortunately, this does mean that sensors from SimpliSafe Original cannot be integrated with the Gen 3 system.

If you're interested in upgrading to Gen 3, we can get you 50% off a new system. You can learn more about upgrading your system in our Help Center, here.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.