1 Message
Equipment compatibility SS2 to Gen 3
I currently have the SS2 system. Do I need to replace all my sensors when upgrading to Gen 3?
1 Message
I currently have the SS2 system. Do I need to replace all my sensors when upgrading to Gen 3?
emily_s
Community Admin
•
3.1K Messages
1 year ago
Hi @PJBrewer,
Gen 3 uses a different method of communication, so we could add important features like more secure communication and extended range. Unfortunately, this does mean that sensors from SimpliSafe Original cannot be integrated with the Gen 3 system.
If you're interested in upgrading to Gen 3, we can get you 50% off a new system. You can learn more about upgrading your system in our Help Center, here.
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