‎Chime on keypad? | SimpliSafe Support Home
mgoerg's profile

Monday, March 7th, 2022 3:17 AM

Chime on keypad?

I have two keypads. One chimes when any entry sensor is opened, the other does not. How do I set it up to chime as well?  I’ve been digging through the settings and can’t find anything to turn on chimes. 


Accepted Solution



677 Messages


10 Points

2 years ago

I'm 99.9% positive that for Gen 3 systems, neither keypad sound chimes. You should only hear chimes from the base station and wireless sirens if you have any. (I just grabbed both of my keypads and opened the front door and confirmed the noise only comes from the base station.) There are no configuration options for the keypad for chime volume.

I can't speak to the gen 2 system as I never owned one.

Community Admin


5.2K Messages


50 Points

@worthing​ yep, you're right. For all generations, the Door Chime comes from the Base Station, not the Keypads.

(For Gen 3, the Door Chime can be echoed on the Wireless Siren too)

8 Messages

OK, I guess I'm imagining then one of my keypads going "bee-beep" when I open a door. Got it! 

98 Messages


10 Points

The keypad does a VERY soft beep, beep... When you trigger an entry until you enter your code. I so wish you could make this sound louder. The sensor trigger sound does only come from the base.

8 Messages

Turns out I’m an idiot. The keypad I thought was chiming did indeed NOT chime. I had forgotten that there’s a siren in that room, too, and that one does the chiming. So mystery solved. Thanks, all!

2 Messages

11 months ago

Is it possible to add an enhancement to the keypads so they chime for the following use case:

1. System is disarmed

2. Entry sensor is opened

3. All Keypads chime along with the base station.

The previous company I used (for 10 years) had this capability for the keypad to chime.  It was a great feature because I live in a 1950's multi story house and can't hear the base station when in the basement or upper level. (If the siren goes off I will definitely hear it in an alarm situation). But I can hear the keypad chime when arming and disarming because I have one keypad in each level.  So it would be great to have the chime feature for the use case described above.  I think the capability in the hardware is there, it is just a matter of some programming logic and a firmware update.  Thanks

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