Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
1 Message
Tuesday, February 22nd, 2022 10:00 PM
Base won’t register
I keep trying to register my pin but get an error.
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3 years ago
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my base station is dead
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davey_d
Community Admin
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5.7K Messages
3 years ago
Hi thechadd680,
What's the error message that you're seeing? That might help us figure out what's going wrong.
But if I were to hazard a guess, you're trying to enter the Base Station's serial number to set up Monitoring Service. However, the system is rejecting your input because your Base Station is already registered to an active account. Did you already have active service before?
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