‎Monitoring Center Process Update | SimpliSafe Help Center
 
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Captain

Captain

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5.1K Messages

Thursday, September 10th, 2020 5:57 PM

Monitoring Center Process Update



Advocate

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2.8K Messages

3 years ago

Do you mean they sent voicemails?  You mean I have to start telling people "don't expect a call from Monitoring" during test mode? LOL.

Kind of like everything else, you'd think with the advent of the internet and how darned easy it is to put up a notice on your own website.....oh wait, I think they've had that webadmin position open for the last 6 years...

Captain

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5.1K Messages

3 years ago

@coltmaster1 hi long time no hear. Hope you and the family are well in these crazy times.  

You get a call from COPS and when you pick up, a few seconds later you get a recorded voice your test signal was received, and hit 1 to confirm you got the message or 3 to talk to an agent.  Works well but if I knew the process beforehand, I would have hit 3 and told COPS to put my system in test right off the bat.

Have a good weekend.

Advocate

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2.8K Messages

3 years ago

Ah, I see, good to know.  And glad to hear a forum member always gets the news before SS bothers to tell us! :)

We're doing ok, right along with as well as anyone else, lol.  Hope you're all doing well and staying safe!
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