Customer Service Week
Yes, I am a bit late but do want to recognize the Simplisafe Customer Service/Support Team at this time. For over the past 9+ years they have been there when I have needed them, and unfortunately, seems they were most of the time facing the "understaffed, overwhelmed" mode. It appears of late Simplisafe has put in a proactive management team and dedicated signficantly more resources (HR, technology, $$) to get the team what it needs (more resources) and move the ship around. To all those reps, supervisors, mangement and everyone inbetween, thank you for keeping our families and property safe.