As always, we sincerely appreciate your efforts in getting even more customers onboard. Are you still keeping count of how many? haha
To add some clarity to the situation (which I may have alluded to previously); SimpliSafe's own warehouses are actually totally out of stock on Outdoor Cameras as of right now. For those unaware, we're running into the same problem that a lot of other tech companies are facing right now - ongoing global supply chain issues. Coupled with an overwhelming response from our existing customers, we've unfortunately run out of available units faster than we can restock.
Yes, it's very possible that some of our retail partners may still have some units available. We just want to temper expectations, because they'll run out of stock eventually. We've got a dedicated team in fulfillment working hard to get these units back in stock on all channels.
In the meantime, you should know that as always, we're making sure to pass on your feedback to our teams.
- Davey D. Community Development Manager
SimpliSafe Home Security
I can only speak for my area, but Best Buy at 7 local stores have the outdoor camera available for pickup on this Saturday if ordered tonight. Yeah, they are out of stock but the wait of 4 days is probably quicker than you would get it from SS.
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davey_d
Community Admin
•
4.3K Messages
1 year ago
As always, we sincerely appreciate your efforts in getting even more customers onboard. Are you still keeping count of how many? haha
To add some clarity to the situation (which I may have alluded to previously); SimpliSafe's own warehouses are actually totally out of stock on Outdoor Cameras as of right now. For those unaware, we're running into the same problem that a lot of other tech companies are facing right now - ongoing global supply chain issues. Coupled with an overwhelming response from our existing customers, we've unfortunately run out of available units faster than we can restock.
Yes, it's very possible that some of our retail partners may still have some units available. We just want to temper expectations, because they'll run out of stock eventually. We've got a dedicated team in fulfillment working hard to get these units back in stock on all channels.
In the meantime, you should know that as always, we're making sure to pass on your feedback to our teams.
- Davey D.
Community Development Manager
SimpliSafe Home Security
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keithnwood
2 Messages
1 year ago
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keithnwood
2 Messages
1 year ago
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