Using Your System
Account & Billing
Thursday, February 7th, 2019 10:06 PM
2 years ago
5 years ago
In order to switch your camera to a different WiFi network, you just need to reset. You can do that on the app by navigating to Menu > My System > Camera Settings > [Your Camera], then scroll down to WiFi Network. Folow the on-screen instructions from there.
But if you have already transitioned to the new WiFi network, then your cameras wouldn't yet be connected to it, so you may no longer be able to control those cameras through the app. So you'll want to reset your camera from the hardware end, by pressing the Reset Button for 16 seconds. Here's how you find the button for each device:
Once you release, the camera should reboot, and after a couple of minutes, you should see it blinking white. It should then be ready to be set up again through the SimpliSafe app.