‎WIRELESS video door bell | SimpliSafe Support Home
 

22 Messages

Sunday, August 14th, 2022 2:57 PM

Closed

WIRELESS video door bell

Can you make WIRELESS video door bell available now for folks who do NOT have existing wiring for a door bell? This is a product request. WIRELESS door bell is needed. 

This conversation has been merged. Please refer the main conversation:

Wireless Video Doorbell

8 Messages

2 years ago

I have recently ordered and it looks like it does have a battery and works without any wire. Not sure why they are asking to setup as a wired one. 

 
 
 

Community Admin

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5.7K Messages

Hi,

SimpliSafe's Video Doorbell Pro is designed to plug into an existing mechanical doorbell for both power and sound. Currently, this is the only doorbell model that we have available.

Because doorbells and wiring work differently in the UK, we had previously been unable to make the Video Doorbell Pro available for that market.

But recently, after testing, we have started to offer add-ons that would allow the Video Doorbell Pro to be plugged into a regular outlet, as well as produce the doorbell chime inside (which also needs to be plugged into an outlet).

We currently do not offer these items in the US. But both items are from Ohmkat, and are available from other US online retailers.

105 Messages

2 years ago

Do you have an item number for that? I have been hoping that they would make one where you don't need an existing doorbell. Customer service said they never heard of a new doorbell camera that didn't need an existing doorbell

8 Messages

2 years ago

Call the customer care and ask for it, so you can place an order. Looks like it is still in testing phase in UK and not rolled out to the public. 

Yes, mine still needs to have a doorbell so it should be wired. 

 
 
 

105 Messages

@siva3378​ I did, and they never heard of one. 

3 Messages

2 years ago

Yes I need a wireless doorbell too

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