‎Video Doorbell Question | SimpliSafe Support Home

Wednesday, November 24th, 2021 3:16 AM

Video Doorbell Question

I have the video doorbell pro and just bought the extra siren. The siren works fine, it beeps when the count down feature is on, the sensor chimes when any sensor is open, the siren works fine when the smoke detector goes off, everything seems to work fine except that it won't mimic the doorbell chime when it is pressed.  I've talked to a SimpliSafe tech a few different times, and they all said that the siren should mimic the door bell ring. But I've read elsewhere that, it does not mimic the door bell ring, only mimics the door bell chime when either sensor is open or closed. Can anyone confirm that the siren mimics the door bell ring?  Thank you.

Community Admin


5.6K Messages

3 years ago

Hi niztec,

Sorry about the incorrect info. No, the Wireless Siren cannot relay the chime from the Video Doorbell Pro. However, the Base Station can. You can find that setting in the SimpliSafe app, under General Settings.

- Davey D.
Community Development Manager
SimpliSafe Home Security

702 Messages

3 years ago

*cough* Update your documentation to clearly state this *cough*
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.