2 Messages
Outdoor Camera won’t reset or re-connect
My outdoor camera battery drained, even though it was hooked up to solar. After fully recharging the battery, it would not reconnect. I removed the camera and tried to add it back, but instead of chiming and blinking white it goes right to flashing a blue light and would not connect with the base station. Holding the back button does not result in a reset. The light simply stays flashing blue. How else can I reset this thing?
mcgeebartjr
1 Message
3 years ago
mine is doing the same have you received a answer on this yet
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davey_d
Community Admin
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5.7K Messages
3 years ago
Hi @rlarue ,
Sounds like a firmware or programming issue that froze the camera and prevents it from rebooting. I agree with the solution of replacing the camera. @mcgeebartjr , our Support team can help with that.
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drkkirkpatrick
1 Message
2 years ago
I have the same problem of camera blinking blue and will not reset or communicate. Would be nice to have a posted response or a video about what to do.
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whitefrank
1 Message
2 years ago
I had the same issue with both my outdoor cameras i.e. flashing blue upon insertion of the batteries after removing both from the system. I removed both because I could no longer acquire a live view. I stumbled upon resolving the problem by inserting the batteries and immediately pressing and holding the setup button until the camera starting flashing white. I was then able to follow the instructions and add the camera back online.
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