‎OUTDOOR CAM: electronic noise when plugged in | SimpliSafe Support Home
 
TeamMC's profile

Saturday, February 18th, 2023 9:20 PM

OUTDOOR CAM: electronic noise when plugged in

Installed an outdoor cam on the front of our house.  Worked totally fine, but with all of the activity - the battery doesn't last as long as we'd like.  Ordered the Outdoor Camera Power Cable - but am now getting an electronic interference noise.  NOTE: this noise is not the wind, and is not present when the camera is not plugged in - it appears to be completely electronic noise coming from the unit while plugged in.

It is NOT the buzzing sounds in some of the other recent posts, and the camera audio works fine (although the electronic noise continues).

Anyone had this issue before?  Is it known?

Community Admin

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242 Messages

2 years ago

Hi @TeamMC thanks for all the details. 

If you temporarily plug the camera in to another wall outlet, does the issue persist? We'd want to try and identify if the issue is isolated to the outlet or the cable itself that is generating this noise. 

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