You can adjust the camera's sensitivity in the SimpliSafe mobile app by navigating to My System > Camera Settings > select [your camera] > Motion Detection. From there, toggle the sensitivity slider to Medium or High and then tap Save in the top right corner.
There are also placement adjustments that can be made to improve how our cameras detect motion. If you let me know which camera you are experiencing this with, I can provide additional assistance.
emily_s
Community Admin
•
3.3K Messages
5 months ago
Hi @revabohanon,
You can adjust the camera's sensitivity in the SimpliSafe mobile app by navigating to My System > Camera Settings > select [your camera] > Motion Detection. From there, toggle the sensitivity slider to Medium or High and then tap Save in the top right corner.
There are also placement adjustments that can be made to improve how our cameras detect motion. If you let me know which camera you are experiencing this with, I can provide additional assistance.
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