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gregter

64 Messages

Tuesday, December 21st, 2021 4:45 AM

Dusk and dawn

It seems that at dusk and dawn (approx 5  PM and 7 AM for me in the Mountain time zone), the outdoor camera goes crazy and records everything, 3+ minute clips, even when there is no motion whatsoever, no wind, no nothing..  Tried people only/all motion, high/medium, same results.  Takes a good 30 minutes for the camera to "settle down" during these times.  Camera is facing due north.  Anyone else having these issues?

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3 years ago

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davey_d

Community Admin

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5.6K Messages

3 years ago

Hi gregter,

This is very unusual behavior. Are you comfortable with posting those video recordings here? I'd like to send samples to our lab so we can analyze and figure out what's going on there.

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gregter

64 Messages

@davey_d

Sure,

I don't mind sending them to Simplisafe support, but I don't want the whole community seeing them.  Send me a link or let me know how to proceed.  Thanks for looking into it. 

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3 years ago

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davey_d

Community Admin

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5.6K Messages

I'll start a private message with you so we can set something up.

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3 years ago

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