doorbell wedge

Hello,

Can you please put a request into the proper department that doorbell wedges that allow you to angle your doorbell camera left or right are needed. Since Simplisafe could be considered the last company to offer a doorbell it's hard to believe this is not offered though your top competitors either include it or sell it separately.

thank you,

TR

We just installed our SS doorbell and are disappointed in the usable view since you do not offer a wedge adapter that allows us to reposition the camera to the left or right, such as is the case with Ring and Nest. 50% of our view to the left is all front door, leaving the other 50% to see nothing but the person's profile when they are standing right in front of the door. We have zero view of the approach.  This can't be a difficult piece to make since other people are trying to adapt the Nest wedge or to build their own... but for most of us, we bought the wrong doorbell since it is so much less functional than the Nest or Ring. I like it otherwise, but without a commitment that SS will be offering a wedge in the near term to fix the design problem, this needs to be returned as it is not very functional.

We're talking about a plastic wedge here. A piece of plastic to angle the doorbell left or right. How was this overlooked, and how is it that it would take so long? Oh, the factory in china produced 850k units and we have to sell them all first? Bull. Make a wedge and stick them in the boxes. Send them upon request, or whatever. 5° wedges that can be stacked 2 or 3 to get a nice angle. Silly your customers would have to ask for this. Why develop a wedge for vertical angle and NOT think of the horizontal angles which are WAY more important in many installation situations.

Hi esachs4, did you have to drill an extra hole to mount the simplisafe doorbell to the plate or did you have to drill an extra hole to mount the wall plate? Do you happen to have a photo? My husband is not very handy so photos will help us figure this out.

Thanks!