1 Message
Doorbell Chime on Base Station?
I recently installed the new Doorbell cam and it works just fine. However, the house I am in must have an old or broken doorbell chime. The wires were in the wall at the door and powered, but I have no idea where the box in the house is and there is no chime (maybe off or broken). Is there a way for the SS Doorbell to trigger the SS Base Station to chime?
davey_d
Community Admin
•
5.7K Messages
6 years ago
@gross.llosa
It might help to know that the Video Doorbell Pro, just like the SimpliCam, works separately from your SimpliSafe system - it talks to our website, rather than to your Base Station directly.
So currently, the only way to get the doorbell sound is through the doorbell system that you have the Video Doorbell Pro connected to.
However, I'll be sure to pass on your suggestion to our engineering team!
(edited)
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andrewpitz
1 Message
6 years ago
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sevensiamesecats
2.2K Messages
6 years ago
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garrett1212
1 Message
6 years ago
If Simplisafe wants to compete in the doorbell market, the NEED to offer at least a plug in Chime like Ring does, OR IMPROVE their smart home functionality.
IE ringing/motion alerts through Google Home or Alexa.
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forever_armed
44 Messages
6 years ago
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jloco
96 Messages
6 years ago
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davidwhop
1 Message
6 years ago
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sevensiamesecats
2.2K Messages
6 years ago
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peneri
1 Message
6 years ago
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jordan613
49 Messages
6 years ago
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sevensiamesecats
2.2K Messages
6 years ago
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squareheadrob
3 Messages
6 years ago
I don't accept "the camera doesn't talk to the base station"
If the camera is able to send the SS mobile app a push notification relatively instantly, it should be able to send the base station a command to play a sound.
If the base station isn't capable of receiving a command from the internet (would be surprising since we can configure settings via web), I know for sure that Alexa can receive an instant notification. Bonus points if we can use Alexa's announcement/drop-in functionality to talk to whoever's at the door.
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leequire
86 Messages
6 years ago
I had the same issue as @careywchan that I had to rely on my phone to hear the doorbell.
And then....
Ring came out with a chime. It's a plug thingy (size of a small adapter) that I plug into an outlet --I have one upstairs and one downstairs. The doorbell sounds now comes out of the chime so that solved my issue. Plus I have a choice of doorbell sounds.
Wonder if SS could implement something like that in the future.
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sevensiamesecats
2.2K Messages
6 years ago
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jesseconstudio
2 Messages
5 years ago
The fact the doorbell doesn't activate the base station is mind boggling
and the company should have done research and testing before launch of the doorbell.
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