‎Doorbell 10" add-on Monitor | SimpliSafe Support Home
 
davidnketchum's profile

Saturday, July 29th, 2023 10:15 PM

Doorbell 10" add-on Monitor

Simplisafe needs to respond to their customers needs,, Everyone would love to see who is at their front door without having to login to their cell phone.. Since Simplisafe has all their devices hook up seamlessly with the base station like cameras, sensors and more.. Why not have or offer a 10" Monitor Screen that also hooks up wirelessly to the base station as a stand alone or dedicated monitor, All you have to do is add the same chip that all the other Simplisafe devices have to communicate to the Base Station.. There won't be any compromised security because it is propietory to Simplisafe only...

1 Message

3 months ago

Amen!  If I would have known that it didn’t integrate with other systems to see who is at the front door I would never have bought the system.  I know you and I aren’t the only ones who have a problem with this.  You would think they would do that for their customers after we made the investment in the system.  Maybe they will listen to their customers finally.  Fingers crossed.

4 Messages

3 months ago

Don't count on them doing the right thing for their customers.
I have had conversations with their techs and it appears that everything I said to them went in one ear and out the other. I even had the tech agreeing with me about security issues as well as the compatibility issues. Bottom line is they really don't care what the customers want!!!!

Captain

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5.7K Messages

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110 Points

@davidnketchum As I can see your point on requesting a display option other than  your phone, I do ask you don't post the same reply 3 itmes with the exact same veribage. That said, with biometric log in, its not that big of a chore accessing the doorbell feed in effort or time, IMO.

Community Admin

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5.2K Messages

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20 Points

3 months ago

Hi @davidnketchum ,

Apologies, looks like our team missed this post.

I'm not quite sure what you're asking here - you'd like to have a smart screen that functions essentially the same as the SimpliSafe app, but without having to log in?

As @captain11 says, you can set up biometric login for a much quicker experience. And once you're logged in, and continue to use the SimpliSafe app regularly, you could theoretically never need to log in again. So what you could try instead is just set up an Android tablet or iPad at your door and use it that way?

1 Message

I am surprised you don't understand the need for this, so let me try and help explain.

I do not have a peephole on my front door. When someone comes to the door and I am at home, I want to be able to see who it is. I do not want to have to open the app on my phone, much less wait for the connection with the camera to load in order to see who is at the door.

More importantly, I want my kids to be able to see who is at the door before they decide whether to open it. They do not have devices on which to use the simplisafe app.

What we are all asking for is a screen that is dedicated to the camera feed/s, which we can mount either near the door, or wherever we like, which received camera feed directly from the cameras. Even if it has to go through the Simplisafe server, which is not ideal. Nobody wants to have to open an app and wait for it to load the camera feeds, just to see who is at the door!

Some people have been asking for continuous camera feeds, so the picture is always available. Others would be satisfied with motion detection-activated feeds. Some may want to mount the screen others may want it to be mobile.

The bottom line is that we all want a screen dedicated to camera feeds. We do not want to have to use our phones or tvs or any other devices to see who is at the door in real-time when we are at home.

Community Admin

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5.2K Messages

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20 Points

@zeebop34​ I understand the "peephole" piece. I just wanted to make sure I'm relaying the ask accurately to our dev team.

Yes, our cameras do need to link with our servers first in order for both live streams and recordings to work. Unfortunately for now, maintaining a constant feed is not feasible with our camera system.

(edited)

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