‎Door Chime not playing through the siren | SimpliSafe Help Center
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billycarr007's profile
billycarr007

3 Messages

Friday, January 28th, 2022 3:37 PM

Door Chime not playing through the siren

​I have the doorbell and it works great. I also have 2 additional sirens. I have set them to ring when the doorbell is pressed but they don't respond. They work perfectly for entry and exit beeps but no doorbell which is the main reason I bought them.  What am I doing wrong?​

Question

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Updated 

16 days ago

366

3

billycarr007

3 Messages

1 year ago

Here are my device settings for the sirens

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davey_d

Community Admin

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4.3K Messages

Hi billycarr007,

 

Sorry for the confusion. The "Door Chime" feature specifically refers to the chime when Entry Sensors are opened. Currently, the Wireless Sirens do not support doorbell rings.

 

We do still recommend keeping at least one Wireless Siren so you can hear countdowns and main alarms across your home (it's MUCH louder, at 105dB).

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1 year ago

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mjkins14

1 Message

Do you have any plans on using a software update to enable the doorbell sound to transmit through the siren.    

It would improve customer satisfaction and ... If I'm in my basement without my smart phone.   I can just add a siren and be able to hear the doorbell.

This feature would... most likely, bring in customers who want to hear the doorbell and not have to worry about an old door chime working/not working.. fiasco.

Sincerely,

MK

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8 months ago

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alexandria_c

Community Admin

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218 Messages

@mjkins14​ This is a great suggestion. While we don't have any plans to implement this in the near future, I'll be sure to share this with our Video Doorbell and development teams for review. 

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8 months ago

0

jaydotgee

1 Message

I second this request.  This would be a VERY helpful feature for work at home people.

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4 months ago

brslagle

1 Message

2 months ago

Why is the feature not available yet there are settings specifically for the siren?

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emily_s

Community Admin

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313 Messages

@brslagle​,

The Door Chime feature refers to the chime when Entry Sensors are opened. While the Wireless Sirens currently do not support doorbell rings, I will send this idea to our dev team.

 

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2 months ago

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jkloptosky

1 Message

1 month ago

Any updates on supporting doorbell rings through aux siren? Seems like an obvious feature and a big miss not having it. Is there a place to formally request the feature and/or track progress?

(edited)

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emily_s

Community Admin

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313 Messages

Hi @jkloptosky​,  

There are no updates on this yet. However, our teams do look through the Community for feedback and ideas. You commenting in this public thread will only further inform them that our customers want this feature.

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1 month ago

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stuarttmdavis

1 Message

Please request this feature be added as soon as possible, it should be fairly easy as the chime function already exists. I bought a second siren to allow me to hear the doorbell upstairs so was disappointed to find out it was not possible. Thank you 🙏 

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19 days ago

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davey_d

Community Admin

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4.3K Messages

@stuarttmdavis​ we sincerely apologize. Currently, it is not possible at all for the Wireless Siren to relay Video Doorbell Pro chimes.

The best alternative would be to set up the SimpliSafe app on a smartphone. Then you can receive notifications from the Video Doorbell wherever you are.

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16 days ago

0

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