‎Door Chime not playing through the siren | SimpliSafe Support Home
 
billycarr007's profile

Friday, January 28th, 2022 3:37 PM

Door Chime not playing through the siren

I have the doorbell and it works great. I also have 2 additional sirens. I have set them to ring when the doorbell is pressed but they don't respond. They work perfectly for entry and exit beeps but no doorbell which is the main reason I bought them.  What am I doing wrong?

3 Messages

2 years ago

Here are my device settings for the sirens

Community Admin

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5.4K Messages

Hi billycarr007,

 

Sorry for the confusion. The "Door Chime" feature specifically refers to the chime when Entry Sensors are opened. Currently, the Wireless Sirens do not support doorbell rings.

 

We do still recommend keeping at least one Wireless Siren so you can hear countdowns and main alarms across your home (it's MUCH louder, at 105dB).

1 Message

Do you have any plans on using a software update to enable the doorbell sound to transmit through the siren.    

It would improve customer satisfaction and ... If I'm in my basement without my smart phone.   I can just add a siren and be able to hear the doorbell.

This feature would... most likely, bring in customers who want to hear the doorbell and not have to worry about an old door chime working/not working.. fiasco.

Sincerely,

MK

Community Admin

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242 Messages

@mjkins14​ This is a great suggestion. While we don't have any plans to implement this in the near future, I'll be sure to share this with our Video Doorbell and development teams for review. 

1 Message

I second this request.  This would be a VERY helpful feature for work at home people.

1 Message

1 year ago

Why is the feature not available yet there are settings specifically for the siren?

Community Admin

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2.8K Messages

@brslagle​,

The Door Chime feature refers to the chime when Entry Sensors are opened. While the Wireless Sirens currently do not support doorbell rings, I will send this idea to our dev team.

 

1 Message

1 year ago

Any updates on supporting doorbell rings through aux siren? Seems like an obvious feature and a big miss not having it. Is there a place to formally request the feature and/or track progress?

(edited)

Community Admin

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2.8K Messages

Hi @jkloptosky​,  

There are no updates on this yet. However, our teams do look through the Community for feedback and ideas. You commenting in this public thread will only further inform them that our customers want this feature.

1 Message

Please request this feature be added as soon as possible, it should be fairly easy as the chime function already exists. I bought a second siren to allow me to hear the doorbell upstairs so was disappointed to find out it was not possible. Thank you 🙏 

Community Admin

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5.4K Messages

@stuarttmdavis​ we sincerely apologize. Currently, it is not possible at all for the Wireless Siren to relay Video Doorbell Pro chimes.

The best alternative would be to set up the SimpliSafe app on a smartphone. Then you can receive notifications from the Video Doorbell wherever you are.

2 Messages

1 year ago

I fourth this.

2 Messages

9 months ago

Yes.  I've spent hours trying to figure out how to make the doorbell chime through the siren.  I didn't realize it wasn't possible until I found this thread.

1 Message

9 months ago

I also assumed this would be a feature and was disappointed to find out it wasn’t possible. PLEASE add this to the development list!  Would love to have this feature. 

4 Messages

9 months ago

I agree with everyone in this post. This seems like it would be an easy thing to do, to allow the door bell to chime through extra sirens (and while you’re at it, chime through any other simplisafe devices that output sounds)! It would make customers so happy.  

2 Messages

8 months ago

Big oversight here. It’s been years and nothing. Does anyone care at SimpliSafe?? 

Community Admin

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2.8K Messages

@gtsmith06​ The feature request to play doorbell chimes through the Wireless Siren has been submitted to our dev team for their consideration. If/when the request is brought into development, we will update the Community.

4 Messages

@emily_s as someone who has recently purchased two systems, I don’t understand why this feature hasn’t been added yet. It should be such an easy and simple thing to do and would mean so much. I am tried of not being able to hear my doorbell!

Can you please further escalate this matter for the system owners posting on this thread ?

2 Messages

7 months ago

Are there any updates on the implementation of this commonsense feature? It is very easy to be away from your phone and miss the doorbell completely. 

Community Admin

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2.8K Messages

@KB4​ This suggestion has been forwarded to our devs for their consideration, but we do not have an update from them yet. If this feature is brought into development, we will let the Community know.

4 Messages

6 months ago

Is there anything else we can do to let SimpliSafe know so many people are interested in this feature? Is there a way to send a written comment to the CEO?

(edited)

4 Messages

6 months ago

I specifically just bought a siren after being told the doorbell would chime through it. What is the deal with that? This should have been a feature a long time ago!

1 Message

5 months ago

My siren used to make chime when the doorbell was pressed. It worked for about 2 months then stopped. The SimpliSafe tech had me reinstall everything and then it worked fine for a while 

but now no longer works again. 

Community Admin

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2.8K Messages

@speedbudgie​ The Wireless Siren does not sound for doorbell chimes, but the Base Station does. Is your Base Station no longer producing a sound when the Video Doorbell is rung?

4 Messages

My base station is upstairs. I can't hear it in my basement. Hence the reason why having the siren in the basement that would be convenient if it would make the doorbell chime in addition to the entry sensor noise.

4 Messages

5 months ago

Backing up the implementation of this feature. I wanted the base station to chime downstairs and the siren to chime upstairs when the door bell is rang. Meanwhile, I guess I'll keep on eye my phone/watch...

1 Message

5 months ago

This seems like it should be a very obvious oversight. The purpose of the sirens is to make the sounds of the system heard wherever you put them. If you have a house without a doorbell originally, then you rely on the electronic sound of the doorbell. I don’t like it coming from the base station, as that draws attention to its location. Coming from a security standpoint, the base should be hidden and not able to be easily found, thus severely lowering the possibility of a smash and grab where the perpetrator could smash the base before it makes the call. Remote sirens should have the same sound setting and functionality as the base station. Please get the feature implemented asap.  

1 Message

4 months ago

I too think that the siren should have a doorbell chime option. It’s very hard to hear the the station ring with the doorbell when you were on the second floor of my house. Please add doorbell time to the siren features. Thank you.

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