‎Comcast Xfinity Camera Issue Solved Without Port Forwarding | SimpliSafe Help Center
 
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Saturday, February 22nd, 2020 5:00 PM

Comcast Xfinity Camera Issue Solved Without Port Forwarding
























​http://10.0.0.1/​
​admin​
​password​

​IPV4 Firewall Setting​
​Gateway->Firewall->IPV4​

​Custom Security​

​WAN-to-LAN : IDS Enabled and block as per selections below ​


​Block http (TCP port 80, 443)​
​Block ICMP​
​Block Peer-to-peer applications​
​Block IDENT (port 113)​


​Block Multicast​
​Disable entire firewall ​

Accepted Solution

70 Messages

1 year ago

This seems to have resolved the issue. I was on Low Security, which should allow everything described in the customer settings here, but I changed it to custom. Seems to be working.

I have only had a single disconnect so far and it seemed to be one camera needing a reboot. 

This comment was created from this reply

70 Messages

1 year ago

I just found this. I am having issues with random cameras dropping. Hoping this fixes it. Thank you. 

Community Admin

 • 

4.3K Messages

Keep us updated if this works for you!

70 Messages

This seems to have resolved the issue. I was on Low Security, which should allow everything described in the customer settings here, but I changed it to custom. Seems to be working.

I have only had a single disconnect so far and it seemed to be one camera needing a reboot. 

This reply has been converted into a comment

59 Messages

1 year ago

Thank you so much for this.  I too was on low security but since changing these settings the live feed on the app instantly switches between cameras.  Not like the 3-5 second lag I used to have or a dropped connection.  

2 Messages

24 days ago

My outdoor cameras would only work with the firewall disabled. I tried the above recommendation and the cameras would not connect.

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