The chime connector is just a resistor if I recall correctly. If you aren't experiencing problems (buzzing at the chimes, frequent network drops, no ringing or bizarre ringing) then you probably don't need to install it.
FYI, this isn't just a SimpliSafe thing. I believe Ring used to provide a chime resistor for their earlier video doorbells?
To put it simply, the Chime Connector is an add-on that ensures the correct voltage is supplied to your Video Doorbell Pro. Since the buzzing, or lack of sound at all, are both symptoms of incorrect voltage coming through, the Chime Connector can resolve those issues.
I'll add that "weird network problems" is a thing the chime connector also seems to fix. I not only had the hum but my camera dropped a LOT and that has been mostly sorted by the chime connector. (Motion detection is another story...)
So I am planning to install the SS doorbell pro and I DO NOT have an existing doorbell. I know how to install it and get power to it, but what I would like to know is if I will hear a "ding" from my base station when someone rings the bell?
Accepted Solution
worthing
Advocate
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526 Messages
1 year ago
The chime connector is just a resistor if I recall correctly. If you aren't experiencing problems (buzzing at the chimes, frequent network drops, no ringing or bizarre ringing) then you probably don't need to install it.
FYI, this isn't just a SimpliSafe thing. I believe Ring used to provide a chime resistor for their earlier video doorbells?
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Official Response
davey_d
Community Admin
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4.3K Messages
11 months ago
Hi all,
To put it simply, the Chime Connector is an add-on that ensures the correct voltage is supplied to your Video Doorbell Pro. Since the buzzing, or lack of sound at all, are both symptoms of incorrect voltage coming through, the Chime Connector can resolve those issues.
As djforbes7 says, for more info, check out the Help Center article here.
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djforbes7
1 Message
3 years ago
https://support.simplisafe.com/hc/en-us/articles/360035706971-My-doorbell-won-t-ring-do-I-need-a-Chime-Connector-
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worthing
Advocate
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526 Messages
1 year ago
I'll add that "weird network problems" is a thing the chime connector also seems to fix. I not only had the hum but my camera dropped a LOT and that has been mostly sorted by the chime connector. (Motion detection is another story...)
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smurr02
1 Message
11 months ago
So I am planning to install the SS doorbell pro and I DO NOT have an existing doorbell. I know how to install it and get power to it, but what I would like to know is if I will hear a "ding" from my base station when someone rings the bell?
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