The Chime Connector is an additional device to make sure enough power is sent to the Video Doorbell Pro. 

A Chime Connector may be necessary if:

• The Video Doorbell Pro doesn’t ring your chime, but the livestream video and other features still work. 

• You hear constant buzzing from the mechanical doorbell’s chime.

• The chime only “dings” but does not “dong” or has other unusual behavior. 

To get a Chime Connector, please contact our Support team. If you already have one, visit our Chime Connector Installation Guide for step-by-step instructions on the installation process. 

Please note that the Video Doorbell Pro and Chime Connector require:

• Existing doorbell wiring

• A mechanical chime. The Video Doorbell Pro and Chime Connector are not compatible with digital chimes.

• A transformer with 8-24VAC, 10-30VA.