‎Outdoor Camera noise | SimpliSafe Support Home
 
jochickabee's profile

Wednesday, March 6th, 2024 6:37 AM

Outdoor Camera noise

My outdoor cameras always sound like there's a big wind and static. Same for doorbell. Is this a common problem? And is there a fix?

Community Admin

 • 

2.6K Messages

1 month ago

Hi @jochickabee, 

It sounds like your Outdoor Camera may be experiencing the issue highlighted in this thread. Our engineering team is actively working on a solution to this problem to fix it as soon as possible. Once that fix is ready to be rolled out, we will provide an update in this thread letting everyone know. 

Regarding your Video Doorbell, a buzzing sound coming from the device is often a sign that you need a Chime Connector. The Chime Connector works to ensure that your doorbell is getting supplied with the proper amount of voltage. If you reach out to our Support team, they can send you a Chime Connector free of charge. 

New to the Community? Get started by reading our Welcome Post.