‎Camera and Eero Router | SimpliSafe Help Center

Friday, July 23rd, 2021 4:01 PM

Camera and Eero Router



113 Messages

2 years ago

No experience with Eero, but you could try setting up your old router as an access point or extender with different SSID and see if they connect that way.  Might be some setting in the Eero software.  Try using a wifi analyzer app to verify that the Eero routers aren't broadcasting any 5ghz channels.  Like you, I was just trying to read online about others having similar issues with various devices and some mentioned success making sure they were on the 2.4ghz channel only for both the phone and the camera.
I have a range extender set to only broadcast in 2.4ghz but uses the 5ghz to talk to the router.

5 Messages

1 year ago

I’ve got the same problem here. Did you ever get it resolved?

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