‎Camera can't find network | SimpliSafe Support Home
 
rick29690's profile

Friday, November 29th, 2024 5:42 PM

Camera can't find network

Having similar problem. I have 9 cameras, 7 indoor and 2 outdoor, attached to my system. All but one are connected and working fine. I have one camera, indoor, that sits about 3 feet from the router that has started going offline about a week or so ago. I try to reset and am told by the camera voice that it either can't connect to the network or connects and then immediately goes offline. I have reset the router, the camera (a number of times) and the base station. Nothing has solved the problem.

Community Admin

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981 Messages

2 months ago

@rick29690 if you haven't tried this already, we recommend setting up a separate, guest network locked at 2.4GHz and connect only your SimpliSafe devices to it. This can help free up bandwidth and make it easier for your cameras to maintain a connection. 

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