‎Camera can't find network | SimpliSafe Support Home
 
rick29690's profile

4 Messages

Camera can't find network

Having similar problem. I have 9 cameras, 7 indoor and 2 outdoor, attached to my system. All but one are connected and working fine. I have one camera, indoor, that sits about 3 feet from the router that has started going offline about a week or so ago. I try to reset and am told by the camera voice that it either can't connect to the network or connects and then immediately goes offline. I have reset the router, the camera (a number of times) and the base station. Nothing has solved the problem.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Community Admin

 • 

1.8K Messages

@rick29690 if you haven't tried this already, we recommend setting up a separate, guest network locked at 2.4GHz and connect only your SimpliSafe devices to it. This can help free up bandwidth and make it easier for your cameras to maintain a connection. 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.