‎Motion detection working but no notification | SimpliSafe Support Home
 
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Motion detection working but no notification

I just installed a simplisafe doorbell and I have both motion events and motion notification turned on. I can see it is recording events but I get no notification.

I do get push notifications via the iPhone app for events such as system arming via keypad.

I also have two simplicams that also do not notify me, although they do record. Both are set to events/notification turned on. Both have their privacy shutters open in at least some modes. Shutter is closed for off mode. Open for away mode. Closed on home mode for our den camera, open for the inside garage camera. I realized this was an issue for the cameras when a mouse in the garage triggered a recording but no notification.

When I first installed the system I had the privacy shutters open all the time in the garage and I was getting notifications whenever we went in there.

How can I get my camera notifications back?

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