1 Message
Outdoor camera Night Vision issue
Does anyone else have issues with the night vision (non spotlight) being too dark to see anything? House is a far color also…sometimes it is a nice video for like 5 seconds then turns to this
![](https://prod-care-community-cdn.sprinklr.com/community/dfc869f8-176e-48b9-8cc5-f1e5d4b95448/IMG_1069-8346c599-3d48-48c6-8521-46e357738845-321275783.png)
1 Message
Does anyone else have issues with the night vision (non spotlight) being too dark to see anything? House is a far color also…sometimes it is a nice video for like 5 seconds then turns to this
emily_s
Community Admin
•
3.3K Messages
10 months ago
Hi @lidfamily4,
I would first try resetting the Outdoor Camera by using the steps provided in this Help Center article. If that doesn't help, I would be curious about the environment around your camera. Are there any lights directly in its field or view? It may help to turn on a porch/floodlight by this camera if you have one near it, or turn on its Spotlight setting.
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