‎Outdoor camera Night Vision issue | SimpliSafe Support Home
lidfamily4's profile

Wednesday, November 1st, 2023 1:03 AM

Outdoor camera Night Vision issue

Does anyone else have issues with the night vision (non spotlight) being too dark to see anything? House is a far color also…sometimes it is a nice video for like 5 seconds then turns to this

Community Admin


3K Messages

8 months ago

Hi @lidfamily4, 

I would first try resetting the Outdoor Camera by using the steps provided in this Help Center article. If that doesn't help, I would be curious about the environment around your camera. Are there any lights directly in its field or view? It may help to turn on a porch/floodlight by this camera if you have one near it, or turn on its Spotlight setting.

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