4 Messages
Battery for doorbell?
I didn't realize the doorbell had a battery. I received an alert message today stating it was less than 30%
4 Messages
I didn't realize the doorbell had a battery. I received an alert message today stating it was less than 30%
Accepted Solution
Official Solution
davey_d
Community Admin
•
5K Messages
2 years ago
Hi @mtebor ,
The Video Doorbell Pro does indeed have a very small battery that helps with operation - though not enough to keep it powered for more than a few minutes.
The wired doorbell circuit should be keeping it charged. So if you're getting a warning, that implies that it's not getting enough power!
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dcdelcarlo
1 Message
1 year ago
I also received this notice of less than 30% doorbell battery. I know the doorbell has power because I can use the camera and the doorbell works. I am currently away from home. What could be causing this?
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info_21676b
1 Message
7 months ago
My door bell has never worked if it’s on the terminal. It only works when plugged into a charging cord and it doesn’t hold a charge ever. Do I have a bad doorbell or terminal?
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Castro_257
1 Message
6 months ago
Hello,
How to change a battery in doorbell camera device?
Thank You
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Sriviere
2 Messages
4 months ago
Unfortunately, I purchased 2 Simplisafe video doorbells and then find out they’re not battery powered. I built my home in 2020 and made no provisions for wired doorbells. Without tearing up my completed drywall (and SIPs) what are my options? Should I just return them?
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dbuck7
2 Messages
4 months ago
I received the same message today. The video doorbell was installed 8-9 months ago. The voltage on the electrical circuit feeding the doorbell is 121.9 volts although I did not remove the doorbell to measure the voltage on the leads. Please advise.
(edited)
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rbpeop
1 Message
3 months ago
We just received the same notification re: 30% left on doorbell battery. Am charging it now. Q1: how will we know when the battery is fully charged? Q2: don’t have a volt meter right now but if it is outside the 8-24 volt range do I understand correctly that Simplisafe will send us the “chime connector” for free?
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