‎Website Portal Updated!! | SimpliSafe Support Home
 
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Captain

Captain

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5.9K Messages

Thursday, July 6th, 2023 3:25 AM

Website Portal Updated!!

Hat's off to the Simplisafe Web team! The webise dashobard has been finally updated to match the device listing in the phone app.  This provides a uniform, standard GUI for customers to manage their devices. Nicely done! Thank you for delivering this important update.

729 Messages

1 year ago

Wow. If it were not for your post, I would not have known!

Captain

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5.9K Messages

@shiherlis​ I check periodically and was very happy to see SS finally updated it. Looks great, they did a nice job.

6 Messages

11 months ago

Looks great, but the functionality is terrible.  Multiple steps are now required to complete what used to be done quickly and efficiently in far fewer steps.  Definitely not a fan of the new changes.

Captain

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5.9K Messages

@UncleFred As I posted in another thread, functionality is now more consistent with the app and keypad, and install on the web portal removed as it was not maintained well by SS.

6 Messages

Maintenance won't change based on a new design.  If they need to hire another person to maintain their system properly, then do it.  Don't degrade a good product, and blame the dev team.

Community Admin

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5.5K Messages

@UncleFred​ thanks for the feedback! Could you give a little more detail about what task you had more trouble with in the new UX? I'd be happy to forward to our dev team.

6 Messages

Right now, the only devices that can be seen are the door sensors and cameras, but I think the big thing is that there are multiple steps now to verifying all the settings on all the devices.  It takes much longer to do what used to only take a minute. 

Community Admin

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5.5K Messages

@UncleFred​ on that first point: are you not able to scroll down? All your sensors should actually be visible on the page. If you're not able to scroll down, that might be a bug that I would need to report.

But I understand, it sounds like there are a few folks like yourself who would prefer a view that includes all settings laid out on the same page, rather than hiding those settings away through the arrow menu. I'll pass that on to our devs.

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