My login information
Several weeks ago my system was replaced. Starting to put in the new one I saw I needed to sign into my account. New computer system as the old one bought in 2012 died. On transfer of old info to new system all passwords etc were lost including Simplisafe. When I called they said they couldn't help me as I'd have to send a letter to Boston. I did on August 5th. Still no reply and still without use of my system.
So my question. If i set up my new system will the tower be able to communicate with your location without me being able to sign into the system? If so I'll set it up and just wait until I get a response from Boston.
Thanks for your help in advance.