If you forget your password you can always reset it through the forgot password link on the Login Screen. You will be prompted to enter the email associated with your account. Then you will be sent an email with the subject line Replacement login information for (your email) at SimpliSafe. Use the link in the email to reset your password. Once you have reset the password you, return to the login to access your account.
To change your password from the browser-based Webapp please follow the instructions below.
- Login to your online account.
- Select View Account.
- Select Change on the right side of your password.
- Enter your current password in the top box, then enter your new password and confirm in the boxes below.
To change your password in the app follow the instructions below:
- Log in to the app using your current password.
- Select Settings.
- Select Account.
- Select Password.
- Enter your current password in the top box, then enter your new password and confirm in the boxes below.