How To Increase The Camera's Volume

hOW DO YOU INCREASE THE VOLUME ON THE CAMERA

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emily_s

Community Admin

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3.4K Messages

Hi @harleymann777,

There's no setting to increase the volume on our cameras, but it should still be audible when you are near it. I would be curious to learn more about your specific situation to help with further troubleshooting. Which camera are you experiencing a low volume with? Is the volume low when viewing recordings/livestreams in the app, or is its speaker quiet? How far away is the subject from the camera?

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nshaw

2 Messages

My camera volume is very low also! Hard to hear. Can it be replaced for one that works correctly?

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stewfor5

1 Message

I have two recently installed cameras. One is much louder than the other. Unfortunately, the low volume one is at my front door and people are straining to hear me. The other is mounted very high on the second floor… maybe someday I’ll swap them.
Mark S.

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nshaw

2 Messages

My camera also has very low volume. Is there any way to replace it with one that actually works?

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simplisafe_admin

Community Admin

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1.8K Messages

@nshaw How close is your phone to your camera when you notice this? If your phone is close to the camera echo cancellation will occur, which can make the audio seem quieter. We recommend moving your phone at least 50 feet away from the camera and then test the audio again.

We also recommend looking at the microphone and clearing it of any dust and debris that may be impacting the audio.

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Badcat

2 Messages

I’m also experiencing this problem. We just installed two outdoor cameras and the one on the back porch has very low audio. The one on the front of the house is much better. I’m not having much luck finding a solution! 🤨

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simplisafe_admin

Community Admin

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1.8K Messages

@Badcat When testing this camera's audio, how close is your phone to the camera? If the phone is within 50 feet you could be experiencing echo cancellation, making the audio seem quieter. We recommend moving the phone farther away from the camera, perhaps even inside, and testing the audio again.

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How To Increase The Camera's Volume

nshaw

simplisafe_admin

simplisafe_admin

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