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julie8421's profile

Wednesday, February 15th, 2023 4:24 PM

Motion Notification

My motion notification has never worked.  I have the privacy shutter open, I've rechecked notifications within general settings on my iphone and within the SimpiSafe app and everything is turned on for push notifications.  I just waved at the camera and within the app, it shows motion detected.  I closed out of the app, waved at the camera again and got no notification.  Any tips?

Community Admin

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3.4K Messages

2 years ago

Hi @julie8421,  

Do you get push notifications for other events, like arming/disarming your system? What has worked for other users in the past is to remove the SimpliSafe app from their device and redownload it.

4 Messages

@emily_s​ 

Perfect, that worked!

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