41 Messages
iPad SimpliSafe app problem
There is a bug in the iPad app. iOS version: 13.4.1, SimplSafe app version: 2074.20.0.
When trying to download a video after an event such as System Disarmed, the app crashes when you select the "up arrow" at the bottom right of the video screen.
The iPhone app using the same iOS and SimpliSafe versions works as it should.
When trying to download a video after an event such as System Disarmed, the app crashes when you select the "up arrow" at the bottom right of the video screen.
The iPhone app using the same iOS and SimpliSafe versions works as it should.
davey_d
Community Admin
•
4.8K Messages
3 years ago
Thanks for bringing this to our attention. We were able to replicate the issue in our lab, and our engineers are working on a fix!
Johnny M.
SimpliSafe Home Security
0
0
cornholio
41 Messages
3 years ago
0
0