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lazybrewer's profile

Friday, November 17th, 2023 3:43 AM

In-App Smart Lock Calibration - Where?

Notes from 2 weeks ago for the iOS v2100.22.0 states:

New Features:

In-App Doorlock Calibration

I have looked everywhere in the app for this feature. Where is it?

Mark

Captain

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5.7K Messages

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120 Points

4 months ago

@lazybrewer I have the Android app but should be about the same.  Upper left hand order menu, tap, select "my system"

then  devices, then doorlock. You will see a "Calibrate Now"; select.

If still an issue, as an example,  the iOS and Android apps are different, call SS support.

(edited)

12 Messages

Thanks for the reply.

That seemed to be the logical place I would find it (I looked before posting:), but unfortunately, there's no Calibrate Now in my iOS app, and I have the latest version.

(edited)

Captain

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5.7K Messages

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120 Points

@lazybrewer​ I just checked again and the calibration feature is still in the Android version. I am sure it will be back on the iOS version quickly. Happy Thanksgiving to you and your family.

Community Admin

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2.4K Messages

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10 Points

4 months ago

Hello @lazybrewer, 

The in-app Smart Lock calibration feature required some additional modifications, but it should be available again shortly! In the meantime, you can always calibrate your Smart Lock using the Keypad by navigating to Menu > Devices > Lock > Calibrate

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