10 Messages
Google voice commands no longer work
Hi all
Been telling my Google speaker for almost a year now “hey google set Simplisafe to home” and it’s worked great. Last two weeks just no longer works. Tried unlinking and relinking via the home app but no luck. Google speaker keeps saying “I’m not sure which level to set Simplisafe to… try saying set Simplisafe to home or set Simplisafe to away”. Anyone else had this problem?
Official Response
davey_d
Community Admin
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5.7K Messages
3 years ago
Thanks for reporting! We've got our app team looking into this right now and we'll get you an update soon.
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cpolen1
2 Messages
3 years ago
This also happened to me back in March. I noticed this only happens with my Google nest display and not the Google mini speakers.
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dcmacdougall
10 Messages
3 years ago
Funny, it only happens on my google mini speakers. Still no fix..
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Temelan
2 Messages
3 years ago
I'm still having the same problem as OP.
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pghdave
3 Messages
2 years ago
About 4 days ago the google smart home integration with simplisafe stopped working. Google appears to make the call-out but comes back in a bit and says simplisafe is unavailable.
I call SS support and they claim to have no ownership of the smart home integrations and .... well ...
I'm tempted to unlink the service and relink it and hope that resolves the issue but figured I'd ask here first.
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gwerner2
2 Messages
2 years ago
Voice commands for my SimpliSafe on google have been down for a year, have tried to unlink and and re link but to no success. Any word on how to fix this?
(edited)
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dcmacdougall
10 Messages
2 years ago
I guess that’s it then… no more google integration with Simplisafe.
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lcw
3 Messages
2 years ago
I'm getting an error when I try to set Simplisafe via our Google home. Google Home responds with: "Simplisafe has a security restriction." After doing more testing, it seems that it only works when the current Simplisafe setting is "OFF." If the current Simplisafe setting is "Home," it can't switch to "Away." And if it's "Away," it can't switch to "Home." The error is always "Simplisafe has a security restriction."
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rtp20030
4 Messages
2 years ago
Same issue
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apn81
2 Messages
2 years ago
Same issue here
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dcmacdougall
10 Messages
2 years ago
OP here. I just want to confirm the tip from another post above is working. "Set to home on Simplisafe" works.
Keyodi
1 Message
I was able to get it to work by saying Hey Google, set to home on Simplisafe. Seems like the command has changed.
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