‎Arming reminders... | SimpliSafe Support Home
 
whoaru99's profile

1.3K Messages

Wednesday, September 8th, 2021 2:25 PM

Arming reminders...

I know there are plenty of fish to fry, but curious if SS is looking into the arming reminders function.

I have a 9AM and 9PM reminder set for one of my systems and still am getting a daily reminder for 9AM, despite that the system is and has been in the armed/Away state set in the reminder parameters.

Community Admin

 • 

4.8K Messages

2 years ago

Hi whoaru99,

So you're saying that you'd like for the Arming Reminder to recognize when the system is already armed, so it doesn't bug you when it doesn't need to. I'll add that to the list.

- Johnny M.
SimpliSafe Home Security

1.3K Messages

Yes, but that's already stated function of the arming reminder; "We will only send a reminder if the system is NOT in this mode at the selected time." That's a direct quote from the reminder setup screen in the app.

The issue seems to me like the system isn't properly handing multiple arming reminders. In this case I have 9AM and 9PM reminders on one system, both for Away mode. I always get a 9AM reminder even when the system is already in Away mode.

1 Message

52 minutes ago

Husband gets reminder each evening to set AWAY alarm..   How do I turn that off.

He gets confused & hits it, then motion detector sets alarm off. Prefer not to have that reminder.  It's already set when to go on & off.

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