Community Admin
•
5.7K Messages
Important Update on Camera Recordings
Hi all,
We want to let you know of a change that we've made to help protect your privacy, based on customer feedback. From now on, recordings will no longer be triggered when arming your SimpliSafe system in either Home or Away Modes. This change affects both the SimpliCam Indoor Camera, as well as the Video Doorbell Pro.
Camera recordings can of course still be triggered from other actions on your SimpliSafe system, including:
- Security system disarms
- Full alarm events
- Alerts from the built-in Motion Sensor
- Video Doorbell button presses
- Secret Alert triggers
We here at SimpliSafe believe strongly that you can't have security without privacy - and boosting one will strengthen the other. Of course, we are always open to your feedback or questions. Let us know what you think!
sevensiamesecats
2.2K Messages
4 years ago
1
0
viper8315
1 Message
4 years ago
1
0
simplisafe_admin
Community Admin
•
990 Messages
4 years ago
The Video Doorbell Pro not recording for Secret Alerts appears to have been a side effect of the recent change regarding recording system arming events. As of this afternoon, the Video Doorbell Pro's ability to record for Secret Alerts has been restored. If anybody continues to experience any issues, please let us know.
SimpliSafe Social Team
SimpliSafe Home Security
0
0
effendi
2 Messages
4 years ago
I understand and appreciate disabling exit delay/arm away event recordings for privacy, but I would like to have the option to enable these. We use our cameras to check in on our pets and having a recording from all cameras when we (or a pet sitter) leaves let's us see that all our pets are inside and didn't sneak out. I hope you consider making this change optional, or, even better, make all record-on-event options configurable.
0
0
TheMouse
2 Messages
2 years ago
This is a test
0
0
snwshoe
1 Message
1 year ago
How to remove delay from Indoor camera recording. Camera should begin recording as soon as motion is detected. Recording doesn't start for 30 seconds. how to change that
0
0