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snwshoe's profile

Thursday, September 21st, 2023 8:24 PM

Smart Alarm Indoor Camera Recording Delay

How to remove delay from Indoor camera recording. Camera should begin recording as soon as motion is detected. Recording doesn't start for 30 seconds. how to change that

This post was created from this comment on different post

Community Admin

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2.9K Messages

9 months ago

Hi @snwshoe, 

Your question sounded a little different from the original thread, so I broke it off into its own post. If your camera has a delay before recording, I would try troubleshooting the Wi-Fi network it's connected to.

First, is your camera connected to the same Wi-Fi network as your Base Station? If it is connected to a different one, I would recommend moving them to the same network.

If both your camera and Base Station are on the same network, I would also run a connection check in the SimpliSafe mobile app. A connection check will tell you how strong your camera's Wi-Fi connection is, and provide ways to improve it. We list out the steps on how you can run a connection check, and what your results mean, in this Help Center article.

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