‎Lost Outdoor Camera Magnetic Mount | SimpliSafe Support Home
 
66WARRIOR's profile

1 Message

Lost Outdoor Camera Magnetic Mount

I WAS CHARGING MY OUTSIDE CAMERA AND LOST THE MAGNET SOMEHOW. DO YOU HAVE REPLACEMENT MAGNETS?

This conversation is no longer open for comments or replies and is no longer visible to community members.

This post was created from this comment on different post

Former Community Admin

 • 

5.7K Messages

Hi @66WARRIOR ,

You can reach out to our Support team and we can create a replacement order for you!

2 Messages

your support team sucks!!!!

6.6K Messages

@choup2​ Can you elaborate a bit?

2 Messages

i've called customer service and remained on the line for 45 minutes - twice!  first time I was disconnected after 20 minutes so I called back and still no results.  I've looked online for the particular part I need and can't see it anywhere on your site.  I'm being forced to waste to much of my valuable time just to getting what should be a simple operation

6.6K Messages

@choup2 Sounds like they are slammed but that is no excuse. Can you try chat support? What questions to you have? Possibly I or someone in the community can assist.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.