@rickbranner the reasons for not connecting can be various, and here is good article from the Help Center to assist you. If you are still having issues, suggest you call SS support to troubleshoot. Please post your outcome here if you get a chance. Thanks!
Accepted Solution
captain11
Captain
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6K Messages
2 years ago
@rickbranner the reasons for not connecting can be various, and here is good article from the Help Center to assist you. If you are still having issues, suggest you call SS support to troubleshoot. Please post your outcome here if you get a chance. Thanks!
https://support.simplisafe.com/hc/en-us/articles/360029478532-Sensor-Not-Responding-Warning-Gen-3-SimpliSafe-
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