‎I am experiencing a problem with my backdoor sensor, | SimpliSafe Support Home
 
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I am experiencing a problem with my backdoor sensor,

backdoor sensor not responding

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Accepted Solution

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@rickbranner  the reasons for not connecting can be various, and here is good article from the Help Center to assist you. If you are still having issues, suggest you call SS support to troubleshoot. Please post your outcome here if you get a chance. Thanks!

https://support.simplisafe.com/hc/en-us/articles/360029478532-Sensor-Not-Responding-Warning-Gen-3-SimpliSafe-

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