‎I am experiencing a problem with my backdoor sensor, | SimpliSafe Support Home
 
rickbranner's profile

Monday, June 27th, 2022 12:57 AM

I am experiencing a problem with my backdoor sensor,

backdoor sensor not responding

Accepted Solution

Captain

 • 

5.9K Messages

2 years ago

@rickbranner  the reasons for not connecting can be various, and here is good article from the Help Center to assist you. If you are still having issues, suggest you call SS support to troubleshoot. Please post your outcome here if you get a chance. Thanks!

https://support.simplisafe.com/hc/en-us/articles/360029478532-Sensor-Not-Responding-Warning-Gen-3-SimpliSafe-

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