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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How to Set Up Arming Reminders
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How do I Re-Enter Practice Mode?
Is SimpliSafe® available outside of the United States?
Why is my camera feed losing audio?
What Are the Business Features Included in the SimpliSafe® Mobile App?
Where Can I Submit a Product or Feature Request?
Original SimpliSafe® Overview
Post Alarm Follow Up Communication
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Where to Place the Carbon Monoxide Detector
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
What Does "Invalid Base Station Serial" Mean?
Smart Lock Series 2 Settings & Customizations
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Incomplete Recordings for Cameras
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Original SimpliSafe® Water Sensor Installation Guide
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Which Version of the Solar Panel do I Have?
Original SimpliSafe® Smoke Detector Installation Guide
How to Subscribe or Unsubscribe from SimpliSafe® Emails
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
Biometric Authentication for SimpliSafe® Accounts
How To Check The Firmware Version of SimpliSafe® Devices
How to Replace the Original SimpliSafe® System's Batteries
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Multi-Camera Live Streams Beta for Businesses
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?