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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Wireless Siren Installation Guide
What Does "Invalid Base Station Serial" Mean?
Video Doorbell Pro Motion Detection
SimpliSafe® Beta
Post Alarm Follow Up Communication
What are the Wi-Fi upload speed requirements?
How to Subscribe or Unsubscribe from SimpliSafe® Emails
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Adding New Devices to Your Original SimpliSafe® System
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Why is my camera feed losing audio?
Multi-Camera Live Streams Beta for Businesses
Low Sensitivity Error
Motion Sensor Gen 1 Offline
Change Temperature Sensor From Fahrenheit or Celsius
Why Can't I See All of My System Locations in the Mobile App?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Original SimpliSafe® Motion Sensor Installation Guide
How to Replace Smart Lock Series 2 Batteries
My privacy shutter isn’t responding correctly
How to Rename a SimpliSafe® Device
How to Remove Devices from the Original SimpliSafe® System
How Does the Panic Button Respond During an Alarm
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Glassbreak Sensor Offline
How To Check The Firmware Version of SimpliSafe® Devices
What Is The Red Button On The Top Of The Keypad?
Changing Your Default Payment Method for SimpliSafe® Monitoring Subscriptions
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Testing the Motion Sensor Gen 1