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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Beta
What Are the Business Features Included in the SimpliSafe® Mobile App?
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Original SimpliSafe® Wireless Siren Installation Guide
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to add the SimpliSafe® widget to your Smart Phone
What are the Wi-Fi upload speed requirements?
Change Temperature Sensor From Fahrenheit or Celsius
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Find the MAC Address of a SimpliSafe® Device
Incomplete Recordings for Cameras
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Water Sensor Installation Guide
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Dark Mode for the SimpliSafe® Mobile App
What is a Cross Zone Jurisdiction for Monitoring Permits?
How Does the Panic Button Respond During an Alarm
App Error: Your connection is not private
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Replace the Original SimpliSafe® System's Batteries
Motion Sensor Gen 2 False Alarms
Original SimpliSafe® Motion Sensor Installation Guide
What Happens if I put in the wrong PIN on the PIN Pad?
Testing the Smoke Detector
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Outdoor Camera is not Recording
Testing the Motion Sensor Gen 1
Why Can't I See All of My System Locations in the Mobile App?