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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Does the Smart Lock use the same PIN as my Keypad?
Post Alarm Follow Up Communication
Where to Place the Carbon Monoxide Detector
What is a Cross Zone Jurisdiction for Monitoring Permits?
Original SimpliSafe® Wireless Siren Installation Guide
Why Can't I See All of My System Locations in the Mobile App?
Smart Lock Series 2 Settings & Customizations
Why is my camera feed losing audio?
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Dark Mode for the SimpliSafe® Mobile App
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Testing the Motion Sensor Gen 1
Is SimpliSafe® available outside of the United States?
Original SimpliSafe® Water Sensor Installation Guide
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Original SimpliSafe® Glassbreak Sensor Installation Guide
App Error: Internet Not Found
How do I Re-Enter Practice Mode?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Set Up Additional PINs for the Original SimpliSafe® System
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Upgrading Your Smart Lock to the Smart Lock Series 2
2-Step Verification for SimpliSafe® Accounts
How to Activate App Control
How To Replace Water Sensor Battery
What Happens if I put in the wrong PIN on the PIN Pad?
Troubleshooting Smart Lock Calibration
Outdoor Camera is not Recording
Video Doorbell Pro Motion Detection