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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How can I see my Payment and Billing History?
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Keychain Remote Installation Guide
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Biometric Authentication for SimpliSafe® Accounts
Change Temperature Sensor From Fahrenheit or Celsius
Original SimpliSafe® Water Sensor Installation Guide
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Which Version of the Solar Panel do I Have?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
What Are the Business Features Included in the SimpliSafe® Mobile App?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
SimpliSafe® Beta
How to Find the MAC Address of a SimpliSafe® Device
Post Alarm Follow Up Communication
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
If the Smart Lock Loses Power, Will I be Locked Out?
Why Can't I See All of My System Locations in the Mobile App?
App Error: Internet Not Found
How to use Two-Way Audio for Cameras
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
How Does the Entry Sensor Respond During an Alarm
Original SimpliSafe® Smoke Detector Installation Guide
How many devices can I connect to the Base Station?
Smart Lock Series 2 Settings & Customizations
Original SimpliSafe® Wireless Siren Installation Guide
What is a Cross Zone Jurisdiction for Monitoring Permits?
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How to add the SimpliSafe® widget to your Smart Phone
App Error: Your connection is not private
What Happens if I put in the wrong PIN on the PIN Pad?
Adding New Devices to Your Original SimpliSafe® System