Hi folks, The next firmware update is rolling out for the Wireless Outdoor Camera. As a reminder, your cameras update automatically, so there’s no need to take action. Learn more about the update process here. Here’s what’s coming to your Cameras in Version 1.18: Improved connection to SimpliSaf

Hi folks, This upcoming Labor Day holiday got us thinking about all the men and women who devote their lives to keeping others safe, especially those of you who we can proudly call our customers. All of us here at SimpliSafe share that passion, making it our mission to protect your homes and fam

Attempted break-in at my house. Cameras barely caught the suspect because of its awful wake windows which turned on too late to capture footage. Police wouldn't even take the video because of how unusable it is. These cameras are awful. From the unreliable charging (I'm on my third replacement) to

What type of return policy is offered with the system? Is there a warranty included or is that extra.

I will be switching to ADT self-setup once my current lease ends. You guys need to figure out your software or else you're going to lose customers as the future gets nearer.

As the title states...if an intruder finds the base station as it's sounding the alarm, can the intruder smash the base station or unplug it and that will silence the alarm? I have purchased 2 additional alarms and may purchase two more. My goal is to cause any intruders to panic because multiple a

We have received concerns regarding the SimpliSafe® app installed on Apple Watch not being responsive to commands, e.g. for arming or disarming your alarm system, or snoozing camera notifications. We have determined that the issue is a side effect of how the SimpliSafe® app functions on Apple Watc

I keep getting this error message when trying to log in to the mobile app. No issues logging in to the web app.  I’ve done pretty much everything I’ve been able to find on YouTube/web searches to solve the issue.  Also spent 2hrs with customer support last night and 1hr today.  They

I just had an interaction where police visited my house and my doorbell camera was jammed the entire time they were there then immediately fixed once they walked away from the house. I didn't receive doorbell or video motion notifications for the whole time they were present and they rang the bell m

I have a self-monitored system that starts beeping an odd hours (5am) to tell me it has lost link to dispatcher. Any reasonable way to mute this annoyance short of voiding any warranties?

A while back I posted about how someone had walked into my driveway late at night to check my car doors and how my SimpliSafe Video Doorbell Pro ($180) failed while my Wyze Cam v3s ($30) worked just fine. (Even the Wyze Cam v3 that is inside my house pressed against the window, that is further away

It appears our friends at Amazon are starting to increase pricing and/or reduce features across their product portfolio. While some are not related to security, one definitely is. Here is a recap: *For Prime Members, Prime Video is getting ads! Want no adds? Get ready to pony up more coin.... *Free