‎When is my bill is due? Can I change this? | SimpliSafe Help Center

When is my bill is due? Can I change this?


​SimpliSafe’s alarm monitoring plans build three days of testing into each subscription after activation - a time period known as “Practice Mode.” After Practice Mode ends, ​​users will be charged on the day of the month that they activated​​ on each month for the following month.​

​The exact date the bill is due ​​may vary during shorter months​​ over the course of the year (For example: If your first billing date was the 4th, your bills will be due on the 4th of each month; if your billing date falls on the 29th–31st, you will be charged on that day ​​or the last day of the month during shorter months​​).​

​If you need to change the date of your next payment, please reach out to our support team directly. They can be reached at 1-800-301-3759, or by clicking the contact us button at the top of this page.​