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broryanschaeffer

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November 22nd, 2024

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broryanschaeffer
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simplisafe_admin
's post

2 months ago

SimpliSafe App unable to load on some iOS devices

We are receiving reports of users being unable to load the SimpliSafe® app on some iOS devices - crashing before even getting to the loading or login screens. You may be able to log into the app on a different iOS device, suggesting that this might be a device-specific issue. The webapp is not affec

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broryanschaeffer
commented on
simplisafe_admin
's post

2 months ago

SimpliSafe App unable to load on some iOS devices

We are receiving reports of users being unable to load the SimpliSafe® app on some iOS devices - crashing before even getting to the loading or login screens. You may be able to log into the app on a different iOS device, suggesting that this might be a device-specific issue. The webapp is not affec

Hi @simplisafe_admin I am unable to load the app on my iPhone. Tried deleting the app and reinstalling from App store, restarting the device. The app does not work- it just shows the "Simplisafe" screen and hangs. Could you please assist?

broryanschaeffer
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February 3, 2025

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