When a sensor battery gets low or dead the sensor stops responding as expected. When the battery is changed the sensor doesn't again become responsive. The user is required to remove the sensor from the system and add the sensor again. This is laborious and inconvenient to the user especially when t

There is a known issue with the Apple Watch app, that causes it to be unable to get past the loading screen unless the SimpliSafe app is already open on your phone. This issue should be resolved, and should no longer be an issue as of more recent versions of the SimpliSafe app for iOS.  

There is a known issue with the Apple Watch app, that causes it to be unable to get past the loading screen unless the SimpliSafe app is already open on your phone. This issue should be resolved, and should no longer be an issue as of more recent versions of the SimpliSafe app for iOS.  

I have the Privacy Shutter setting on the indoor camera set to ON for Off and Home modes and set to OFF for Away mode. When the system is in Off or Home mode, the camera continues to send motion detection alerts, open the shutter, and record video. Is this normal behavior? If so, what is the p

@MSStateDawg Unfortunately, no, at this time and, at least fo rme, would rather have SS provide seaparate logins. This would address many, many things for many customers.

I have the Privacy Shutter setting on the indoor camera set to ON for Off and Home modes and set to OFF for Away mode. When the system is in Off or Home mode, the camera continues to send motion detection alerts, open the shutter, and record video. Is this normal behavior? If so, what is the p

Since Simplisafe has yet to introduce multi-user, other users are required to sign in using the same credentials. All users receive notifications. When the indoor camera detects motion, is there a way to limit push notifications to only one device despite them all using the same account?