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raccoon

Joined 

August 26th, 2024

About me

I am a raccoon. I wear a mask and sneak into your attic.

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raccoon
replied to a comment on 's post

8 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

@joshualhamilton85​ You can try a hard reset. While unplugged, press and hold the reset button on the bottom of the base station under the cover then plug it in.  Hold for 8-12 or 30 seconds (I forget what) and the base station memory is wiped.

raccoon
followed 's post

8 months ago

At SimpliSafe®, we’re committed to keeping you and your loved ones safe. Over the years, we’ve continued to invest in our technology, products, and services to ensure you receive best-in-class home security. It’s why U.S. News & World Report has ranked us “Best Home Security Systems” for 5 years

raccoon
replied to a comment on 's post

8 months ago

At SimpliSafe®, we’re committed to keeping you and your loved ones safe. Over the years, we’ve continued to invest in our technology, products, and services to ensure you receive best-in-class home security. It’s why U.S. News & World Report has ranked us “Best Home Security Systems” for 5 years

@timmorton4​ The 30 second grace period is not that big of a deal. It still takes 7 to 24 minutes for police to arrive. If you are worried about physical safety to your person - life and death - then buy a gun.  A security system is just to sca

raccoon
liked 's reply

8 months ago

@raccoon​ laying groundwork for future features is really all about future products that will be coming out in the future and getting the system ready for those said products but they will not tell as they are in beta are have not been in beta testin

raccoon
liked 's comment

8 months ago

@hcushing7 When you get back in town, suggest the following: 1. Change all motions to "secret alert" for home mode. 2. Arm system to home mode. 3. Sit in an area not covered by motions and see if it sends you a message, whether test or push, dependi

raccoon
followed 's post

8 months ago

I love my system. Recently when arming the system to leave, I get a prompt telling me warning back door sensor open. The door is closed & locked & the sensors seem to be aligned properly. Any ideas? Thanks

raccoon
commented on 's post

8 months ago

I love my system. Recently when arming the system to leave, I get a prompt telling me warning back door sensor open. The door is closed & locked & the sensors seem to be aligned properly. Any ideas? Thanks

Possibilities as I see them: 1) your back door is pretty far from the base station and right on the edge of its range of communication.  2) the battery is getting low and (see #1). 3) You have an entry sensor on the door and on the screen door,

raccoon
followed 's post

8 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

raccoon
commented on 's post

8 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

Could you give us more technical details about the last two items? I'm genuinely excited by stability and performance improvements and would like to know more about how they were achieved.  And I'd love to know more about this groundwork framew

raccoon
liked 's post

8 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed