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rja

Joined 

March 12th, 2024

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Industrial Technical Consultant

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rja
commented on 's post

4 days ago

I am having random sensors disconnect; typically the ones that disconnect are no more than 25 ft from base station and no brick or solid lead obstructions. So far all I can do is open the door and window and then it connects again. Using the default battery in all sensors that came with unit. 

Besides the constant connect / disconnect of various sensors I also found out that the motion detectors quit detecting after a while, so you have to take out the battery for about 10 to 15 seconds and put it back in to get them to detect motion again

rja
replied to a comment on 's post

1 year ago

I am having random sensors disconnect; typically the ones that disconnect are no more than 25 ft from base station and no brick or solid lead obstructions. So far all I can do is open the door and window and then it connects again. Using the default battery in all sensors that came with unit. 

@emily_s I would agree if it is happening with the sensors the furthest away, but I experience the same thing with sensor just 4 ft away & this has nothing to do with placement!

rja
liked 's reply

1 year ago

I totally agree. This system requires too much maintenance.  Every solution is to remove the sensor from the basestation, take out the battery, reinstall it and maybe delete the app and reinstall it.  So much for being able to leave home i

rja
followed 's post

1 year ago

I am having random sensors disconnect; typically the ones that disconnect are no more than 25 ft from base station and no brick or solid lead obstructions. So far all I can do is open the door and window and then it connects again. Using the default battery in all sensors that came with unit. 

rja
replied to a comment on 's post

1 year ago

I am having random sensors disconnect; typically the ones that disconnect are no more than 25 ft from base station and no brick or solid lead obstructions. So far all I can do is open the door and window and then it connects again. Using the default battery in all sensors that came with unit. 

I totally agree - I installed a new system with many sensors, and even the closest one - about 4ft from the base station - looses communication! Bottom line is that I can't use the system and I'm thinking about returning everything for a refund and t

rja
joined community.

March 12, 2024